A company built close to the work

Answers belong where the work happens.

Meridian Relay Systems was founded in 2018 by operations and data practitioners who were frustrated that frontline logistics teams had data everywhere but usable answers nowhere. We are a fictional American company serving North American organizations, working alongside the people who keep goods and service moving.

Our belief is simple: accountability should clarify the next action, not assign blame. We build shared operating context so dispatch, facility, planning, and leadership teams can move with more confidence.

Clear before clever

Make the signal usable

We favor legible measures, transparent assumptions, and calm interfaces over novelty.

Built with operators

Respect the lived process

Frontline knowledge shapes what we measure and how a workflow should respond.

Own the outcome

Make every movement accountable

Every alert, recommendation, and review should point to a meaningful owner and next step.

The people behind the operating picture

A small team with sleeves rolled up.

Our studio wall reflects how we work: distinct perspectives, shared notes, and enough room to stay curious.

Editorial portrait of Eleanor Brooks, Founder & Chief Executive Officer

Eleanor Brooks

Founder & Chief Executive Officer

Eleanor spent two decades alongside dispatch and distribution teams before founding Meridian. She keeps the company close to the realities of the shift: clear ownership, plain language, and improvements that hold up when volume spikes.

Editorial portrait of Marcus Hale, VP, Network Operations

Marcus Hale

VP, Network Operations

Marcus has run regional transportation and terminal operations across changing seasons and customer demands. He translates the hard-earned logic of the floor into operating practices that make exceptions visible without making work more complicated.

Editorial portrait of Priya Desai, Director of Data Engineering

Priya Desai

Director of Data Engineering

Priya leads the engineering practice that brings inconsistent operational signals into reliable shared models. Her work favors traceable definitions, resilient integrations, and data products that help teams trust what they see. Outside architecture reviews, she is happiest explaining a model with a marker and a real process map.

Editorial portrait of Daniel Whitaker, Head of Product Strategy

Daniel Whitaker

Head of Product Strategy

Daniel shapes product direction through customer observation, structured discovery, and close partnership with analysts. He is especially interested in the small workflow decisions that determine whether a useful insight actually changes an outcome.

Editorial portrait of Naomi Carter, Principal Logistics Analyst

Naomi Carter

Principal Logistics Analyst

Naomi connects service measures to the underlying process rather than stopping at a scorecard. She brings a planner’s patience to root-cause work and helps customer teams turn recurring patterns into specific operating experiments. Naomi is careful to separate a metric that looks interesting from a signal that changes a decision.

Editorial portrait of Julian Reyes, Director of Customer Success

Julian Reyes

Director of Customer Success

Julian guides teams through adoption, from first working session to steady-state review. He is known for making implementation feel collaborative and for checking that every new view has a clear owner and a useful place in the day.

Editorial portrait of Grace Holloway, Lead Experience Designer

Grace Holloway

Lead Experience Designer

Grace designs interfaces for the pace and pressure of logistics work. She pairs field observation with careful prototyping so that important signals are legible at a glance and complex decisions remain explainable to the whole team.

Editorial portrait of Thomas Bennett, Security & Integration Architect

Thomas Bennett

Security & Integration Architect

Thomas designs integration boundaries and practical security controls for operational environments. He helps customers understand how information moves, what access is needed, and how to build dependable connections without overreaching into their existing systems. His reviews make technical boundaries understandable to both security partners and frontline sponsors.

Correspondence

Working across North America.

Allen House 1 Westmead Road SUTTON - SM1 4LA United Kingdom (GB)
+12722634189